At Topmetics B.V., we specialize in fast, reliable, and efficient wholesale distribution of professional hair and beauty products. Our international logistics network ensures seamless order processing and fast delivery, so you can focus on growing your business.

🚚 Shipping Methods & Delivery Options

Shipping costs are calculated based on order volume, destination, and shipping method. The exact costs will be stated on your invoice. During checkout, you can select your preferred shipping option:

✅ Pick-up (Save Time & Costs) – Collect your order and enjoy additional savings. Pick-up orders are typically ready within 4-6 hours if products are in stock. You will receive a confirmation once your order is ready.

✅ Shipped by Carrier (Fast & Reliable) – Orders are shipped within 1-2 business days from our warehouse. We partner with trusted carriers to ensure secure and timely delivery to your business location.

Once your order is processed, you will receive a shipping confirmation with tracking details and an estimated delivery time.

📌 Minimum Order Requirement

To ensure efficient wholesale distribution, a minimum order amount of €250 (excluding VAT) applies.
❌ Orders below this amount cannot be processed.

🌍 Estimated Delivery Times

We offer fast and reliable shipping across Europe and beyond:

📍 Netherlands & Belgium: 1-3 business days
📍 Germany & France: 2-5 business days
📍 Rest of Europe: 3-10 business days
📍 Outside Europe: 5-20 business days

📦 Order Tracking & Updates

As soon as your order is shipped, you will receive a tracking link to monitor your delivery in real time.

⚠️ Damaged or Missing Items?

If your order arrives incomplete or damaged, please notify us within 24 hours by emailing info@topmetics.com. Include:
📌 Order number
📌 Photos of the package & damaged items
📌 A short description of the issue

We will resolve your request as quickly as possible.

🔄 Returns & Refunds for B2B Orders

As a wholesale supplier, we follow a strict return policy:

❌ Returns are only accepted for defective or incorrectly delivered items.
🔹 Any issues must be reported within 24 hours of delivery.
🔹 Unauthorized returns will not be accepted.

For further assistance, contact our team.

❓ Need Assistance?

For inquiries about order processing, shipping, or wholesale pricing, contact us:
📧 Email: info@topmetics.com
📞 Phone: +31 10 304 6052

💡 Partner with a wholesaler that prioritizes speed, reliability, and efficiency. Register today and experience the benefits of working with a leading B2B supplier!